Privacy policy

Stable Stakes Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the Stable Stakes mobile app, our website, and related services.

1. Who We Are

Company: Stable Stakes Ltd
Company Registration Number: 16204307
Registered Address: 20 Wenlock Road, London, N1 7GU
Contact: info@stablestakes.co.uk

2. Information We Collect

We collect the following types of personal data depending on how you interact with us.

2.1 Information You Provide (App & Website)

When you create an account, use the app, or contact us, we may collect:

• Name
• Email address
• Date of birth
• Golf club details
• CHD / handicap ID
• Referral codes (if provided)
• Communication preferences
• Messages submitted via our website contact form or in-app support

2.2 App Usage and Activity Data

When using the Stable Stakes app, we may collect:

• Screens viewed and features used
• Challenge entries, cancellations, and completions
• Score submissions and verification activity
• Voucher redemptions
• In-app notifications and interactions

This data helps us operate and improve the service.

2.3 Website Usage Data (Analytics)

When you visit our website, we collect limited usage data through Google Analytics, which may include:

• Pages visited
• Time spent on pages
• Device type and browser
• Approximate location (city/region level)

Google Analytics uses cookies and similar technologies to collect this data. We use it to understand how visitors use our website and to improve content and performance.

You can learn more about how Google processes data here:
https://policies.google.com/privacy

2.4 Device and Technical Data

We may collect technical information such as:

• Device type and operating system
• App version
• IP address
• Push notification tokens

This data is used for security, app functionality, and message delivery.

2.5 Images and Media

If you upload content through the app, we may collect:

• Profile photos
• Scorecard screenshots submitted for verification

Images are used only for their intended purpose and are not used for marketing without your explicit consent.

2.6 Payment and Transaction Data

Payments are processed by our payment provider Mollie. We do not store card or bank details.

We store limited transaction metadata such as:

• Payment status
• Transaction amount
• Date and time
• Reference identifiers

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Enable challenge entry, score submission, and reward issuance
• Process payments and maintain transaction records
• Respond to contact form and support enquiries
• Deliver notifications and service messages
• Improve app and website performance
• Detect and prevent fraud or misuse
• Comply with legal and regulatory obligations

4. Sharing Your Information

We only share personal data where necessary and appropriate.

4.1 Service Providers

We use trusted third-party providers to operate the service, including:

• Firebase / Google Cloud (hosting, databases, functions, notifications)
• Google Analytics (website usage insights)
• Mollie (payment processing)
• Mailgun (transactional email delivery)

These providers process data on our behalf under contractual obligations to protect your information.

4.2 Legal Requirements

We may disclose information where required by law, regulation, or legal process, or where necessary to protect our rights, users, or prevent fraud.

4.3 Business Transfers

If Stable Stakes is involved in a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction.

5. Leaderboards and Optional Public Features

With your explicit consent, we may display limited information for optional leaderboards or promotions, including:

• First name and last initial (or chosen display name)
• Golf club
• Competition results or leaderboard position

Participation is optional, and you can withdraw consent at any time via your account settings.

6. Data Retention

We retain personal data only for as long as necessary to provide our services or meet legal obligations.

• Account data is retained while your account remains active
• Support messages and contact form submissions are retained as needed to resolve enquiries
• Push notification records are typically retained for up to 30 days

When data is no longer required, it is securely deleted or anonymised.

7. Your Data Protection Rights

Under UK GDPR, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability

To exercise your rights, contact info@stablestakes.co.uk.

8. Cookies

Our website uses cookies and similar technologies, including Google Analytics cookies, to improve functionality and measure performance.

You can control or disable cookies through your browser settings.

9. Security Measures

We implement appropriate technical and organisational safeguards to protect your personal data. While no system is completely secure, we take reasonable steps to minimise risk.

10. Children's Privacy

Stable Stakes is intended for users aged 18 and over. We do not knowingly collect personal data from children.

11. Third-Party Links

Our website or app may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or within the app, and the "Last Updated" date will be revised.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

info@stablestakes.co.uk